Applying Decision Management to Make Processes Smarter, Simpler and More Agile

By James Taylor and Neil Raden - Principals and Co-Founders, Smart (enough) Systems

Track
Keynotes

Summary:
Identifying, automating and managing the decisions within a process are critical next steps for greater efficiency and effectiveness in organizations today. The focus of automation to date has been on efficiency gains from streamlined workflow, automated integration of information systems and managed worklists. Many largely automated processes remain over-reliant on human intervention at critical junctures. Others are burdened with legacy code or complex processes to handle decision making and are unnecessarily resistant to change as a result. Smarter, simpler and more agile processes are needed.